Shop Direct
About Us
Shop Direct Group is the UK’s leading online and home shopping retailer, with fantastic brands such as Littlewoods, Very and isme all under one roof. We have an annual turnover of around £1.7 billion and over five million customers. Add to that four UK based contact centres and four warehouses handling over 19 million calls and over 53 million items per year respectively, you can see why we are one of the most exciting retailers around today.
We sell all of the major brands – over 700 in total, from Adidas to Zandra Rhodes and everything in between. As if that wasn't enough, we sell a pair of jeans and a dress every 12 seconds or five per minute if you prefer!
We’re also one of the largest home furnishing and electrical retailers stocking over 21,000 products including the latest 3D TV’s. We are the number one retailer of designer bedding in the UK and we are on target to sell over half a million smartphones in 2011 alone!
We also have several celebrity brand ambassadors who are proud of our brands and some even design product for our brands. Most recently we have created several advertising campaigns fronted by celebrities such as Lynda Bellingham, Fearne Cotton, Holly Willoughby, Steve Jones and Coleen Rooney.
A 21st century business
Since 2005, we have transformed and modernised the entire business. We have sold our stores and merged the home shopping businesses to create the UK’s leading online and home shopping retailer.
To further support the expected growth of online retailing, Shop Direct Group has a highly valuable and efficient infrastructure that no other UK retailers can rival, we even have our own research and development team, constantly working on the latest technology such as iphone applications and social media advancements.
We have strengthened our management team with each of our Board Directors dynamic and experienced specialists in their fields. We have worked hard to build a strong platform on which to now move the business forward.
In January 2006, we moved in to our new £31m state-of-the-art head office in Speke, South Liverpool. A breathtaking grade II listed former aircraft hangar, Skyways House provides employees with an open and exciting working environment, with all the high quality facilities a modern head office should offer its workforce.
Shop Direct group has four simple but effective values – putting our customers first, treating them well, keeping things simple and making a difference. Our vision is to be the best online and home shopping retailer.