Shop Direct is the UK’s second largest pureplay retailer, second only to Amazon. Our ambition of becoming a world class digital retailer is reflected across every element of our organisation and our £1.8bn business has moved from being a catalogue retailer to being a successful digital retailer. Our brands Very.co.uk, Littlewoods and Very Exclusive allow us to achieve our purpose of making good things easily accessible to more people, as we enable our customers to afford world famous brands via our unique and flexible ways to spread the cost.
We’ve invested hugely across the business in the past three years, bucking the trend in the UK retail industry, specifically when it comes to using data to create an easy and personalised digital experience for our customers. We have lots more innovation to come as we continue our journey to world class, and we’re eager to attract talent to help us achieve our mission and do just that.
We’re a purpose and values-led business, meaning we operate with integrity, honesty and a united approach. So to us, making sure our colleagues feel special is just as important as achieving a healthy profit and happy customers. It also means we’re clear about where our business is going and the part we all play in getting there.
Our purpose is why we exist, to make good things easily accessible to more people. We sell great products which are simply to buy, through our digital channels and using a flexible range of personalised payment options. We’ve set the bar for the future high, and we’re really excited about it. Everyone has a part to play in securing our position as a world class digital retailer and the best bit is, you could play an important part too!
Underpinning our purpose are our clear set of values. Developed by our colleagues who told us what motivates them and how they think we should work together to achieve our purpose and ambitions, these values are authentic to us and the DNA of our business, uniting all 4,000 people together. They’re not a pick and mix, they’re all real and relevant to everyone no matter where they fit in to our business.
People joining us are assessed and hired against our values and they’ll form a part of your every-day life if you’re successful. They guide us in the way we reward colleagues and above else they help us create our unique culture and environment.