Our customers are the lifeblood of our business. Without them, we simply wouldn’t exist. So, our vision is to create a centre of excellence that delivers a step-change in the level of market, competitor and customer understanding within our business in order to enable a best-of-breed, personalised digital experience for our customers.
In 2017 we opened a data intelligence hub in London Victoria. You can find out more about our plans for the teams down there, and register your interest for roles here >>>
“I’m customer management innovation manager here at Shop Direct. I am responsible for driving value through holistic management of our customers, turning data and analytics into actionable customer strategies in order to bring our customers back to shop with us.”.
Graham Dodds, Customer Management Innovation Manager
Linda Woods, Data Scientist