Our financial services business plays a critical role in making our full range of products accessible to a wider range of customers than ever before. Our in-house financial services business is a key differentiator in the hugely competitive online retail market. Our key purpose is clear: to ensure our customers get access to the best financial products available to fund their purchases in a responsible and affordable manner.
We’re the people who make sure that all Shop Direct products are fully compliant and in-line with Financial Conduct Authority (FCA) regulations and we’re highly committed to responsible lending and treating customers fairly. In fact, over the last couple of years, we’ve been recognised for our work in this area.
As you’d expect from an operation of our size and scale, we’ve many different specialist divisions you can join. These include: insurance, underwriting, collections, fraud prevention and operational risk.
Jonathan Ashcroft, Senior Credit Risk Manager