We're the UK's largest integrated pureplay digital retailer and financial services provider.
In 2017/18 we reported annual sales of £1.96 billion. Our websites receive over 1.4 million visits every day and 74% of our online sales now come from mobile devices. Through our digital stores and five star rated apps, we sell over 1,800 famous brands and deliver 49 million products to four million customers every year. And we’re proud to offer our customers a range of flexible ways to spread the cost of their purchases.
We have one clear purpose: to make good things easily accessible to more people.
That means giving our customers access to the latest brands, products and trends they love. It means offering an easy, enjoyable and personalised shopping experience – one that our customers can access anytime, anywhere. And it means providing unique ways for our customers to spread the cost of what they buy. That’s why they’ve been shopping with us for over 80 years.
Our multi-category retail brands have become household names.
Our ambition is to be a world class digital retailer, and we’re already well on our way.
In 2015 we fully embraced digital, calling time on our catalogues and becoming the successful, pureplay digital retailer we are today. Our transformation has been dramatic and you can read all about it here.
Innovation is at the heart of everything we do. We never sit still and are always striving to offer customers the latest developments that make shopping an even more relevant and enjoyable experience. We’ve bagged a fair few awards for innovation in online retail over the years! Click here to read more.