Henry joined Shop Direct in May 2018, having previously been chief executive officer of FTSE 250-listed Rank Group plc. During his four years at Rank Group, Henry led the business through a wide-reaching strategic overhaul to create the UK’s largest multichannel gaming operator. Prior to joining Rank, Henry spent four years as CEO of William Hill Online, where he launched the company’s mobile business. He started his career working in the House of Commons and holds an MBA from Stanford Graduate School of Business.
GROUP FINANCE DIRECTOR
Derek joined Shop Direct’s executive board in July 2017 as group finance director. In addition to his finance responsibilities, Derek also oversees external communications, strategy and the commercial teams. Prior to Henry’s arrival in May 2018, Derek spent a short period as interim group chief executive alongside his role of group finance director. Derek joined Shop Direct from Senior PLC, the FTSE250 international engineering group, where he held the role of group finance director. Prior to joining Senior, Derek was at Wolseley plc for 11 years, most recently as finance director of Wolseley UK.
CEO FINANCIAL SERVICES
Sitting as a main board member of Shop Direct for six years, Neil combines being the CEO of Shop Direct Financial Services with group responsibility for all of Shop Direct’s legal services. Prior to joining Shop Direct, he was the CEO of Sainsbury’s Bank. Neil’s earlier roles included CEO of personal loans for HBoS, COO for credit cards for HBoS and CTO for Royal and Sun Alliance. Prior to being promoted to his current role, Neil was Group COO for Shop Direct.
GROUP OPERATIONS DIRECTOR
Phil joined the board of Shop Direct in 2016 and leads the teams responsible for logistics, fulfilment and customer experience. He joined the company from Pets At Home, where he was executive director overseeing logistics, supply and business systems. Prior to Pets At Home, he was logistics director at Tech Data, a leading global IT distribution business.
GROUP PEOPLE DIRECTOR
Jacqui joined the board of Shop Direct following her appointment to the business in January 2009. Since then, she has delivered a far-reaching change programme within the business and driven a world class engagement score of 84%. She has also led the group in successfully engendering a purpose and values-led culture that enables people to deliver against its world class digital ambitions.
GROUP PRODUCT DIRECTOR
Sam was promoted to the executive board in April 2018, having spent three years as group merchandising director. In this role, he led work to develop data-driven, dynamic pricing and helped to grow categories like sportswear, where Shop Direct is now the UK’s top online seller. Sam has played a central role in delivering three successive, high growth peak trading periods. He joined Shop Direct from Tesco, where he spent over seven years in various commercial director roles.
RETAIL, TECHNOLOGY AND DATA DIRECTOR
Jon Rudoe is combining our retail, IT and data teams in a new structure reflecting our focus on a personalised customer experience, whilst also leading marketing and trading. He joined in April 2017 from Sainsbury’s where as digital and technology director he covered all technology, digital businesses, digital and marketing innovation, and user experience. Before Sainsbury’s he was head of retail at Ocado, leading its web, marketing, product, supply chain, own brand and data science teams, helping to double sales at the etailer. Jon worked for Bain & Co. and was a venture capitalist early in his career. He holds an MBA with high distinction (Baker Scholar) from Harvard Business School.